Bug reports, suggestions, and general inquiries
Please email us and we’ll get back to you as soon as possible.
jeffdonghoon.official@gmail.comTo help us resolve issues faster, please include:
Typical response time: within 1–2 business days.
Q. My guest-mode progress is gone.
Guest mode saves progress in your browser’s localStorage. Clearing browser data may reset it. Linking a Google account helps keep your data safe.
Q. I can’t see a character I purchased.
Please check whether your Google account is linked in Settings (⚙️). Purchased items should restore automatically when you’re signed in.
Q. I have a payment issue.
Please email us with your PayPal transaction ID. We’ll investigate and help promptly.
Q. The game feels slow or freezes.
Please update your browser and close other tabs. We recommend the latest Chrome, Safari, or Edge.
For data access, correction, or deletion requests, please email us above. We may verify your identity before processing.